A parent reports she has an issue with "Social services, particularly 1 social worker." and is "On to complaints stage 2 over this." Unfortunately this seems to be yet another example of Social workers assigned to families of Children with SEND or Mental health and no understanding of these areas which has a detrimental effect on the family.
This is the story in the Parents own words:
"Complaint has been ongoing for months adding to my distress. The social worker didn’t work with me to do the assessment, I had no idea until it dropped on my door mat. I struggled to find anything accurate in it, lies from my daughter, yet no one has ever tried to help her as to why she lied, I have proof she did as they well know. They have bullied and intimidated me, forced my daughter to disclose self harm in front of me (a social worker not trained in mental health) and because I didn’t run over to her and hug her, she put in my assessment that I’m "cold towards her", yet I’m praised by CAHMS for this response; sitting, listening, being guided by her. I was furious and trying to contain my anger that my daughter was made to do this against all mental health advice! I have been kept on the long term social team because of this. Information she provided in the assessment, CIN meeting notes, at the CIN meeting, and in the CIN plan all differ! She contradicts herself. She said I don’t work with services, even though I have been doing and there’s no information to suggest otherwise. Again, this is in my assessment that cannot be changed or removed! Lies again! I asked for an advocate and was refused. I was told it has to be another social worker. (this is not true and against their policies!) I asked for support with my disabled child and was told there is none! I wasn't even referred to the disability team. By the end, after months of this behaviour, I was asked by another social worker about a referral to disability team, by which point I was so terrified of social workers and having panic attacks I said no I couldn’t cope with another social worker, it’s on my assessment that I refused help. This is an assessment I’m now told cannot be changed, even though it’s completely inaccurate. The social worker put in my assessment that my other daughter had never been asked about issues in the home, though she had been by the police and yet refused to change this for our assessment... More inaccuracies! I feel they are deliberately painting me out to be a bad mother. I was blamed for not communicating my feelings, yet I was scared and having panic attacks. Because of her behaviour I completely shut down and lost all trust.
Stage 1 & 2 complaints now been going on for over a year!"
Comments